What you can automate
- Abandoned cart reminders with a link straight back to checkout.
- COD confirmation before you ship, so fewer unconfirmed orders go out.
- Order, shipping and delivery updates sent the moment the status changes in your store.
- Catalog and in-chat payments, so customers can browse and pay without leaving WhatsApp.
- An AI agent that answers size, stock, delivery and return questions in Hindi or English, 24/7.
- Broadcasts for sales, new arrivals and festive offers to customers who opted in.
Templates you will need
| Template | Meta category | When it is sent |
|---|---|---|
| Order confirmed | Utility | Right after checkout |
| COD confirmation (Confirm / Cancel buttons) | Utility | Before dispatch |
| Order shipped with tracking | Utility | When the courier picks it up |
| Abandoned cart with discount code | Marketing | A few hours after the cart is left |
| Festive sale or new arrivals | Marketing | Campaigns to opted-in customers |
You can copy ready-made versions from our free WhatsApp message templates library.
What it costs
- Start with the Aireplo Package (₹15,000 one-time): your own Meta app, team inbox and broadcasts.
- Most D2C brands add an AI agent, three chatbot flows and a Shopify or WooCommerce integration: 5 extra features, ₹17,495 in total.
- Add catalog and in-chat payments or ads tracking for ₹499 each.
Frequently asked questions
Does Aireplo work with Shopify and WooCommerce?
Yes. Each integration is an extra feature at ₹499. Order and cart events from your store then trigger WhatsApp messages automatically.
Can customers pay inside WhatsApp?
Yes, with the catalog and in-chat payments feature (₹499 extra), using Razorpay.
What does each WhatsApp message cost?
Meta charges per message. In India from 1 October 2026, a marketing message costs ₹0.8631 and a utility message such as an order update ₹0.115, plus GST, billed by Meta directly to you.