Clinics & healthcare

WhatsApp for clinics, labs and hospitals

Patients prefer a quick WhatsApp message to a phone call. The WhatsApp Business API lets your front desk handle bookings, reminders and common questions from one shared inbox, with an AI agent covering after-hours queries.

Updated 22 October 2026 · Aireplo team

What you can automate

  • Appointment booking through a simple chatbot flow: doctor, date and time slot.
  • Reminders the day before, with Confirm and Reschedule buttons, so fewer patients miss visits.
  • Report-ready alerts telling patients when to collect or download their reports.
  • Clinic FAQs answered by an AI agent: timings, fees, location, parking, insurance accepted.
  • A shared inbox so reception staff can see and answer every chat, and hand over to a doctor’s team.

Templates you will need

TemplateMeta categoryWhen it is sent
Appointment confirmedUtilityAfter booking
Appointment reminder (Confirm / Reschedule)UtilityThe day before
Report readyUtilityWhen results are available
Health camp or new serviceMarketingTo patients who opted in

What it costs

  • The Aireplo Package (₹15,000 one-time) for a single clinic that mainly needs a shared inbox and reminders.
  • Add an AI agent and a booking flow for after-hours questions: 2 extra features, ₹15,998 in total.
  • Enterprise for hospital groups with several branches, numbers and systems to connect.

Frequently asked questions

Can the AI agent give medical advice?

No. Set it up to answer practical questions such as timings, fees and directions, and to hand anything medical to your staff.

Can we connect our appointment software?

Usually yes, through an integration. Tell us which system you use and we will confirm in your quote.

Fewer missed appointments

Share your clinic size and booking system, and we will send a one-time quote.

Get my clinic quote